JUJU FAQs

Q: “I’m unsure what size Juju to buy…do they run true to size?”
A: Our range sits fairly accurately within average UK sizing; although the Babe and Maxi styles do have a slightly wider fit to our other more slender styles.

Q: “What is the size range of JuJu jellies available?”
A: Our ladies jellies are made in sizes UK 3 – UK 8.

Q: “Are jelly shoes comfortable?”
A: Juju’s unique jelly mix is very soft and flexible, and with regular wear will soften further but will not stretch.

Q: "I can't find the JuJu colour/style I'm looking for…"
A: We are always very busy making jellies to keep up with the demand; however occasionally some styles/colours may be out of stock with some of our retailers… Please see our Stockists page for links to websites where you may discover the pair you’re after!..

Q: “How do I look after my JuJu jellies? Can I clean them?..”
A: Jelly is nice and easy to maintain… We suggest using a cloth with warm water and a little washing up liquid to clean your jellies, and a soft towel to dry them.

Q: “What are the benefits of buying JuJu jelly shoes compared to others?”
A: JuJu is proud to be the original creator of the British Jelly shoe, manufacturing the iconic footwear for over 25 years with the uniquely soft and flexible jelly formula; making our shoes a comfortable wear and far less prone to damage or breakages.

Q: "Can I buy JuJu direct from the website?"
A: We supply our JuJu to the best retailers, all of which you can find on our Stockists page to make your search easier! We are currently unable to supply to individual orders via the site.

Q: “Can I make a return or exchange directly through the JuJu website?”
A: If you’d like to return or exchange your jellies for any reason, you will need to do so via the store or online retailer you purchased them from.

Q: “I am a retailer and would like to enquire about purchasing JuJu through a wholesale order…”
A: Please use our ‘Wholesale Login’ link on our Home page to register your application as a New Customer; once your suitability to the brand has been approved, you will achieve access to begin placing wholesale orders.

Q: “What tradeshows are JuJu attending this year?”
A: JuJu’s full collection will be featuring at both Bread & Butter, Berlin in January 2014 as well as Micam, Milan in March 2014.

Q: “Does JuJu offer International shipping?”
A: As our brand is sold through various online retailers, depending on the individual online retailer’s shipping options, International shipping may be available.

Q: “Do JuJu have their own store?”
A: We don’t currently have a store of our own, however as we stock with the best retailers, you don’t have to go far to find us on the high street!

Q: “How many collections do you release each year? How often are new styles introduced?”
A: At JuJu, we create classic designs and re-release them in a new array of colours and effects for a contemporary twist. We also introduce new styles in to the collection when we have something really special that we know you’ll love!!

Q: “Where are JuJu jellies manufactured?”
A: JuJu began producing jelly shoes in 1986 in the same factory in Northampton and with the very same traditional methods that they continue to be made today.

Q: “Do you have a factory shop in Northampton?”
A: Unfortunately we don’t have a factory shop in Northampton, but to find your favourite jelly shoe please see our Stockists page on the website which can easily put you in the right direction.

Q: “Is there anything in the material and manufacturing processes of JuJu jellies that makes them unsuitable for Vegetarians/ Vegans?”
A: All elements of the materials and manufacture are free from animal derived products, as well as being recyclable, making our jellies the perfect option for vegetarians, vegans and the environmentally conscious.

Q: “We are holding an event, is it possible for JuJu to sponsor us or make a donation?”
A: JuJu has previously offered sponsorship and made jelly donations to fashion shows and other various occasions, and it is something we feel is important to continue. Whilst we are unable to promise our help to each and every one of the worthwhile causes we are contacted about; we do consider every request with the hope of being able to provide what you need.

Creators of the original British jelly shoes, Juju jellies have been proudly made in England for over 25 years using traditional manufacturing methods in our Northampton factory. The materials for our Juju jellies are sourced in England and are recyclable. Alongside our jellies, Juju footwear also produce a stylish range of festival wellies and fashion wellington boots, our collections include colourful welly boots, glow in the dark printed styles, waterproof Chelsea boots and welly shoes.